Privacy Policy

Last updated: 22 June 2025

1. Introduction

This Privacy Policy ("Policy") governs the KNŪK mobile application ("Application"), developed and operated by KNŪK team ("Service Provider", "we", "us"). The Application is provided as a freemium service under an "AS IS" model.

By using the Application, you consent to the practices described herein. Capitalized terms not defined in this Policy shall have the meanings ascribed in our Terms and Conditions.

IMPORTANT DISCLAIMER:

KNŪK is designed solely as a personal organizational tool for pet care information. It is not a medical device, diagnostic tool, or veterinary advice provider. For any health-related concerns about your pet, always consult a licensed veterinarian. We disclaim liability for any decisions made based on app content.

2. Data Collection and Processing

2.1 Categories of Collected Data

Personal Identifiers: Email address (voluntary upon registration)
Pet Data: Name, breed, age, weight (voluntary inputs)
Technical Identifiers: Device type, app version (automated)
Usage Analytics: Feature engagement, session duration (aggregated)

We only collect pet information you voluntarily provide to help you organize your pet’s care. We do not collect or process any medical or sensitive health data.
We do not use your personal or pet data for targeted advertising or sell it to third parties.

2.2 Legal Bases for Processing

Contractual Need: Account creation and functionality
Legitimate Interest: Basic analytics

3. Third-Party Data Sharing

We engage the following subprocessors in compliance with Article 28 GDPR:

Service Provider	Purpose	Data Shared
Google Firebase	Crash analytics and performance monitoring	Device identifiers (hashed)
Google Play Services	In-app purchase infrastructure	Transaction records (no payment details)

Data Transfers: All international transfers comply with EU Standard Contractual Clauses where applicable.

4. User Rights and Controls

4.1 Access and Portability

You may request a machine-readable copy of your personal data via bobblerun@gmail.com within 30 days.

4.2 Erasure Procedures

Automated: Account deletion via Settings → Privacy → Delete Account
Manual: Email requests processed within 72 business hours

Note: Anonymized backup data may persist for up to 14 days as part of disaster recovery protocols.

4.3 Complete Data Deletion

You have the right to request complete deletion of your account and all associated data. This includes:

Account information and credentials
All pet profiles and uploaded content
Reminder schedules and preferences
Usage analytics and app data

To request data deletion, visit our Data Deletion page or email us at bobblerun@gmail.com with the subject "Data Deletion Request".

Important: Data deletion is permanent and cannot be undone. We will verify your identity before processing any deletion requests.

5. Minor Safeguards

The Application is designated for users aged 13 years or older in compliance with COPPA and GDPR-K. Any identified underage accounts will be:

Immediately suspended
All associated data purged within 24 hours
Parents may contact us for verification at bobblerun@gmail.com

6. Policy Amendments

Material changes to this Policy will be communicated through:

Changes posted at knuk.slowshade.com/privacy.

Continued use 30 days after changes constitutes acceptance.

7. Data Protection Officer

For GDPR Article 27 inquiries or data subject requests:
Email: bobblerun@gmail.com
Response Time: 72 business hours